Pieces are made to order in the Providence studio. Please allow approximately 2-3 weeks for production unless otherwise noted.

If you are working with a specific timeline, feel free to reach out before placing an order.

Orders are shipped insured USPS with tracking information provided upon shipment.

If a piece isn’t quite right for you
Please get in touch within 14 days of delivery to arrange a return for store credit. Eligible pieces must be unworn and in their original condition. Return shipping is the customer’s responsibility.
Custom work, wedding bands, workshop fees, deposits, and sale items are final sale for change-of-mind returns.
If something is wrong with your order
If your piece arrives damaged, you receive the wrong item, or you notice a problem with how it was made, please email me at julia.rahajewelry@gmail.com with your order number and a photo if you can. I’ll review what happened and let you know the next step. If the piece needs to come back because of a problem with the order or the work, I’ll cover the return shipping.
Depending on the issue, I’ll offer a repair or replacement at no cost. If there’s a serious problem and a repair or suitable replacement won’t make it right, I’ll refund your original payment method. This policy doesn’t limit any rights you have under applicable law.

Whenever possible, complimentary repairs are offered within the first six months of purchase.

If your piece becomes damaged, please reach out before sending anything back to the studio.

International orders may be subject to customs duties or import taxes.